Terms and Conditions

Last Revision: March 23, 2021

Introduction

Terso Solutions, Inc. (“Terso,” “we” or “us”) appreciates your interest in Jetstream and Jetstream Navigator (“Navigator”). These terms and conditions (“Terms”) govern your use of Navigator. By using the Console, you agree to be bound by these Terms. If you are using Navigator on behalf of a business, that business accepts these Terms.

Privacy

The Navigator Privacy Policy describes how we treat your personal data and protect your privacy when you use Navigator. By using Navigator, you agree to the collection and use of this information, as set forth in the privacy policy.

Use of Navigator

Don’t misuse Navigator. For example, you may not interfere with Navigator services or try to access it using a method other than the interface and the instructions that we provide. You may use Navigator only as permitted by law. We may suspend or stop providing Navigator to you if you do not comply with our Terms, if we are investigating suspected misconduct, or our provision of Navigator to you is no longer commercially viable.

Using Navigator does not give you ownership of any intellectual property rights to Navigator or the content you access. These Terms do not grant you the right to use any branding or logos used in Navigator.

We may add or remove functionalities or features, and we may suspend or stop Navigator altogether. If we discontinue a functionality or feature of Navigator, where reasonably possible, we will give you reasonable advance notice and a chance to get information out of Navigator.

Devices, their associated events, and Jetstream access key are controlled in your Navigator profile. You must have a Jetstream access key in order to use Navigator. If you lose your access key or believe it to be compromised, Terso Support can issue you a new key.

Your actions can impact other users in your Jetstream tenancy. Terso is not responsible for commands you issue to the Jetstream API or devices via Navigator. For example, if you send settings to a device that stops it from communicating, it is your responsibility to get the device back into communication.

Your Account

Terso will need to create you an account to use Navigator. You may not allow any third party to use your account for any purpose. You are responsible for safeguarding your account. Use a strong password, keep your password confidential, and limit its use to your account. Terso is not liable for any loss or damage arising from your failure to comply with this paragraph.

As part of Navigator, we will provide you with various communications regarding the devices you register or the Jetstream API. You are responsible for updating your account information if you change or deactivate your email address.

Warranties and Disclaimers

TERSO PROVIDES Navigator “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED. FOR EXAMPLE, TERSO MAKES NO REPRESENTATIONS, OR WARRANTIES ABOUT Navigator, ITS SPECIFIC FUNCTIONS, RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS.

Limitations on Liability

TERSO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSSES OR EXPENSES BASED UPON, RESULTING FROM OR ARISING OUT OF YOUR USE OF OR INABILITY TO USE Navigator FOR ANY PURPOSES WHATSOEVER.

Indemnification

You and your business will hold harmless and indemnify Terso and its affiliates, officers, agents, and employees from any claim, suit or action arising from or related to the use of Navigator or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and attorneys’ fees.

Governing Law

The laws of Wisconsin, U.S.A. will apply to any disputes arising out of or relating to these Terms or Navigator. All claims arising out of or relating to these Terms or Navigator will be litigated exclusively in the federal or state courts located in Madison, Wisconsin, USA, and you and Terso consent to personal jurisdiction in those courts.

Changes

We reserve the right to make changes to these Terms at any time. When we make changes to these Terms, we will post the revised Terms, with an updated revision date at the top of the Terms, on the Navigator website, https://jetstreamrfid.com/. We encourage you to view our Terms regularly for updates. Your continued use of Navigator will be deemed your agreement to any changes. If you object to any of the changes to these Terms, you must stop using and cancel your Navigator account.

Canceling Your Account

You may cancel your Navigator account at any time by contacting us at the address below and discontinuing your use of Navigator. However, even if your Navigator account is deactivated, we will retain your information. Your Jetstream access key will continue to function if you terminate your Navigator account.

Contact Us

If you have questions about these Terms, please email support@tersosolutions.com.