Privacy Policy

Last Revision: April 23, 2018


Introduction

Terso Solutions, Inc. (“Terso,” “we” or “us”) appreciates your interest in Jetstream and Jetstream Admin Console (“Admin Console”). These terms and conditions (“Terms”) govern your use of Admin Console. By using the Console, you agree to be bound by these Terms. If you are using Admin Console on behalf of a business, that business accepts these Terms.


Privacy

The Admin Console Privacy Policy describes how we treat your personal data and protect your privacy when you use Admin Console. By using Admin Console, you agree to the collection and use of this information, as set forth in the privacy policy.


Use of Admin Console

Don’t misuse Admin Console. For example, you may not interfere with Admin Console services or try to access it using a method other than the interface and the instructions that we provide. You may use Admin Console only as permitted by law. We may suspend or stop providing Admin Console to you if you do not comply with our Terms, if we are investigating suspected misconduct, or our provision of Admin Console to you is no longer commercially viable.

Using Admin Console does not give you ownership of any intellectual property rights to Admin Console or the content you access. These Terms do not grant you the right to use any branding or logos used in Admin Console.

We may add or remove functionalities or features, and we may suspend or stop Admin Console altogether. If we discontinue a functionality or feature of Admin Console, where reasonably possible, we will give you reasonable advance notice and a chance to get information out of Admin Console.

Devices, their associated events, and Jetstream access key are controlled in your Admin Console profile. You must have a Jetstream access key in order to use Admin Console. If you lose your access key or believe it to be compromised, Terso Support can issue you a new key.

Your actions can impact other users in your Jetstream tennancy. Terso is not responsible for commands you issue to the Jetstream API or devices via Admin Console. For example, if you send settings to a device that stops it from communicating, it is your responsibility to get the device back into communication.


Your Account

Terso will need to create you an account to use Admin Console. You may not allow any third party to use your account for any purpose. You are responsible for safeguarding your account. Use a strong password, keep your password confidential, and limit its use to your account. Terso is not liable for any loss or damage arising from your failure to comply with this paragraph.

As part of Admin Console, we will provide you with various communications regarding the devices you register or the Jetstream API. You are responsible for updating your account information if you change or deactivate your email address.


Warranties and Disclaimers

TERSO PROVIDES ADMIN CONSOLE “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED. FOR EXAMPLE, TERSO MAKES NO REPRESENTATIONS, OR WARRANTIES ABOUT ADMIN CONSOLE, ITS SPECIFIC FUNCTIONS, RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS.


Limitations on Liability

TERSO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSSES OR EXPENSES BASED UPON, RESULTING FROM OR ARISING OUT OF YOUR USE OF OR INABILITY TO USE ADMIN CONSOLE FOR ANY PURPOSES WHATSOEVER.


Indemnification

You and your business will hold harmless and indemnify Terso and its affiliates, officers, agents, and employees from any claim, suit or action arising from or related to the use of Admin Console or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and attorneys’ fees.


Governing Law

The laws of Wisconsin, U.S.A. will apply to any disputes arising out of or relating to these Terms or Admin Console. All claims arising out of or relating to these Terms or Admin Console will be litigated exclusively in the federal or state courts located in Madison, Wisconsin, USA, and you and Terso consent to personal jurisdiction in those courts.


Changes

We reserve the right to make changes to these Terms at any time. When we make changes to these Terms, we will post the revised Terms, with an updated revision date at the top of the Terms, on the Admin Console login website, https://www.jetstreamrfid.com/. We encourage you to view our Terms regularly for updates. Your continued use of Admin Console will be deemed your agreement to any changes. If you object to any of the changes to these Terms, you must stop using and cancel your Admin Console account.


Canceling Your Account

You may cancel your Admin Console account at any time by contacting us at the address below and discontinuing your use of Admin Console. However, even if your Admin Console account is deactivated, we will retain your information. Your Jetstream access key will continue to function if you terminate your Admin Console account.


Contact Us

If you have questions about these Terms, please email support@tersosolutions.com.